The Information Technology (IT) Department, formerly known as Information Systems and Services (IS&amp;S), is located adjacent to <a href="https://next.berea.edu/hutchins-library">Hutchins Library</a>. Our department is committed to delivering outstanding technical support and services for the campus community. We are the primary point of contact for technology questions or issues for students, faculty, and staff. We also provide audio visual and classroom support for the campus. Contact the Helpdesk at 859.985.3343 or <a href="mailto:help_desk@berea.edu">help_desk@berea.edu</a>. Office hours are M, W-F 8AM - 5PM and Tues 8AM - 3PM. Appointments with the Helpdesk can be scheduled below by clicking on the Book a Help Desk Appointment button.

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<ul class="sub-menu">
 	<li id="menu-item-1200" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1200"><a href="https://outlook.office.com/owa/?realm=berea.edu" rel="noopener">Outlook WebMail</a></li>
 	<li id="menu-item-1201" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1201"><a href="https://my.berea.edu/" rel="noopener">MyBerea</a></li>
 	<li id="menu-item-1265" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1265"><a href="https://passphrase.berea.edu/" rel="noopener">Passphrase Manager</a></li>
 	<li id="menu-item-1383" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1383"><a href="http://berea.box.com" rel="noopener">Bereabox</a></li>
</ul>

Web Portals

<ul class="sub-menu">
<li id="menu-item-1200" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1200"><a href="https://outlook.office.com/owa/?realm=berea.edu" rel="noopener">Outlook WebMail</a></li>
<li id="menu-item-1201" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1201"><a href="https://my.berea.edu/" rel="noopener">MyBerea</a></li>
<li id="menu-item-1265" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1265"><a href="https://passphrase.berea.edu/" rel="noopener">Passphrase Manager</a></li>
<li id="menu-item-1383" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-1383"><a href="http://berea.box.com" rel="noopener">Bereabox</a></li>
</ul>

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Reserve time in our new Lightboard Studio!
Check out more info about out studio and make an appoint by clicking <a href="https://outlook.office365.com/owa/calendar/ISSHelpdesk@bereacollege.onmicrosoft.com/bookings/s/gTiuusjzK0aRMEImedi8sA2">here</a>!

New Features & Announcements

Reserve time in our new Lightboard Studio! 
Check out more info about out studio and make an appoint by clicking <a href="https://outlook.office365.com/owa/calendar/ISSHelpdesk@bereacollege.onmicrosoft.com/bookings/s/gTiuusjzK0aRMEImedi8sA2">here</a>!

In order to maintain security and stability, we regularly perform maintenance on the systems and services that Berea College owns. Below is the schedule of times when regular maintenance may be performed during the College operating calendar. Please be aware that emergency maintenance may be performed outside of these windows or on College holidays, but will generally be announced campus-wide.

During these maintenance service windows, services impacted may be degraded or unavailable.

Please note that no additional notices will be sent for any scheduled routine maintenance windows; however, if any scheduled work exceeds the window, a follow-up notice will be sent by individual groups responsible for the service.  The best option is to check with the Helpdesk (<a href="mailto:help_desk@berea.edu">help_desk@berea.edu</a>) if you have any questions or concerns.
<ul>
 	<li>Server Maintenance: 1:30 to 6:30 AM, Every Monday</li>
 	<li>Banner: 1:00 – 3:00 AM, Tuesday – Saturday.</li>
 	<li>BDM: 1:00 – 3:00 AM, Tuesday – Saturday.</li>
 	<li>Argos: 1:00 – 3:00 AM, Tuesday – Saturday.</li>
 	<li>MyBerea portal functionality: 1:00 – 3:00 AM, Tuesday – Saturday.</li>
 	<li>All of the following services: 1:30 to 6:30 AM, Every Thursday:
<ul>
 	<li>MyBerea Portal</li>
 	<li>Network file shares.</li>
 	<li>Server-based applications (Printing, Web Control, etc.)</li>
 	<li>Wired and Wireless network access in all buildings on campus.</li>
 	<li>VPN access.</li>
 	<li>Telephone service (including time clocks.)</li>
 	<li>General Internet access.</li>
 	<li>All cloud-based services (Box, OneDrive etc.)</li>
 	<li>Email (Office365)</li>
</ul>
</li>
</ul>
&nbsp;

Currently Scheduled System Maintenance

In order to maintain security and stability, we regularly perform maintenance on the systems and services that Berea College owns. Below is the schedule of times when regular maintenance may be performed during the College operating calendar. Please be aware that emergency maintenance may be performed outside of these windows or on College holidays, but will generally be announced campus-wide.
During these maintenance service windows, services impacted may be degraded or unavailable.
Please note that no additional notices will be sent for any scheduled routine maintenance windows; however, if any scheduled work exceeds the window, a follow-up notice will be sent by individual groups responsible for the service.  The best option is to check with the Helpdesk (<a href="mailto:help_desk@berea.edu">help_desk@berea.edu</a>) if you have any questions or concerns.
<ul>
<li>Server Maintenance: 1:30 to 6:30 AM, Every Monday</li>
<li>Banner: 1:00 – 3:00 AM, Tuesday – Saturday.</li>
<li>BDM: 1:00 – 3:00 AM, Tuesday – Saturday.</li>
<li>Argos: 1:00 – 3:00 AM, Tuesday – Saturday.</li>
<li>MyBerea portal functionality: 1:00 – 3:00 AM, Tuesday – Saturday.</li>
<li>All of the following services: 1:30 to 6:30 AM, Every Thursday:
<ul>
<li>MyBerea Portal</li>
<li>Network file shares.</li>
<li>Server-based applications (Printing, Web Control, etc.)</li>
<li>Wired and Wireless network access in all buildings on campus.</li>
<li>VPN access.</li>
<li>Telephone service (including time clocks.)</li>
<li>General Internet access.</li>
<li>All cloud-based services (Box, OneDrive etc.)</li>
<li>Email (Office365)</li>
</ul>
</li>
</ul>
&nbsp;

Berea College | CPO 2208 | Berea, KY 40404 | 859-985-3343 | <a href="mailto:help_desk@berea.edu">help_desk@berea.edu</a>

Information Technology

Information Technology

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