Information Systems and Services

How do I use the Exchange Online Protection anti-spam filter?

General Information

The Microsoft Exchange Online Protection (EOP) anti-spam server inspects all email coming into campus from the Internet for spam and either delivers the message to your email inbox, quarantines the message for your review, or blocks the message altogether.  The device only checks email coming from off-campus, it has no effect on mail sent within the College email system. For issues or questions about the spam filter, contact the Technology Resource Center at 3343 or

Logging on to the Forefront for the first time

  1. Go to
  2. Enter your Berea username and password to continue to access your quarantine.

Using the Microsoft Forefront Spam Filter


Once you are logged in to the EOP, you will see the e-mail that has been captured by the spam filter in the main window, and options for what to do with the mail represented by icons beginning with a pencil icon. Options include: “Edit,” “Release Message,” “Advanced Search,” and “Refresh.”

  • “Edit” gives you the option to release the message to your inbox or to release and report the message as “not spam” to Microsoft for analysis.
  • “Release Message” releases the message to your inbox.
  • Advanced search will give you the option to search your quarantine for specific messages.advances
  • If there is e-mail that continually gets stuck in the spam filter, a network administrator can whitelist the user’s e-mail address or domain if it is from an organization or company. You can send the requests for whitelisting to the e-mail account.

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