About IS&S

Information Systems and Services (IS&S) is the collective name of Berea College’s Information Technology department. The department consists of the following “teams” or “divisions”:

  • Administration
  • Customer Services (TRC)
    (Helpdesk/Mobile & Desktop Computer Support/Classroom Technologies/Training/Event Production/EDGE Program)
  • Enterprise Services
    (Banner/BDM/Argos/Web Applications/myBerea)
  • Network & Infrastructure Services
    (Servers/Network/Telecommunications/Wireless)

Staff Directory

Administration

Network & Infrastructure Services (Servers/Network/Telecommunications/Wireless/Office 365)

Customer Services (Helpdesk/Mobile & Desktop Computer Support/Classroom Technologies/Training/Event Production/EDGE Program)

  • Steve Albritton, Customer Service Director
  • Nathaniel Clements, Tier 2 Helpdesk Manager
  • Billy Lakes, Tier 1 Helpdesk Manager
  • Sara Bowman, Helpdesk Specialist II (PFE)
  • Kyle Wooton, Audiovisual Engineer II
  • Andrew Childs, Helpdesk Specialist I
  • Jessie Whitaker, Information Technology Associate (BereaCorps)
  • Mikenzi Carter, Audiovisual Engineer I

Enterprise Services (Banner/BDM/Argos/Web Applications/myBerea)

  • Albert Conley, Enterprise Systems Director
  • Tom House, Senior Web Programmer Analyst
  • Heather Millett, Senior Systems Implementation & Integration Analyst
  • Mike Weiner, Senior Systems Implementation & Integration Analyst
  • Suzanne Tipton, Systems Implementation & Integration Analyst