Frequently Asked Questions
How long can equipment be checked out?
Students can generally rent equipment for three days and faculty can rent up to five days.
What types of printing are offered? How much does it cost?
Media Services offers both black & white and color printing services. We do letter size (8 ½” X 11”), poster size (16” X 22”), large format (36” wide) as well as banners. Cost ranges from $1.00 to $11.25 per foot for large format.
Who do I email to get a poster printed or reserve equipment?
E-mail your pictures or requests to Media Services at firstname.lastname@example.org .
How can I get a copy of Convocation ?
Permission to copy Convocation must be granted from Randal Roberts the Head of Convocations. Special Collections has the master videos of Convocations. Some programs need permission from the artist because of contractual agreements.
It is possible to record original speeches, music, songs, etc.? What about song mixing?
Media Services has a variety of tape recorders that can be checked out for original recordings. We can also do a recording at Media Services. We can split and edit sound clips at our sound editing station using Sound Forge for class related projects. Media Services will adhere to the copyright laws.
What is the purpose of a VGA cable?
A VGA computer cable connects a laptop to a data / video Projector or display.
How long will it take to fix it?
Media Services has a Quick Response program and we respond to problems in the classroom within minutes after a call if possible. If equipment is broken, it may take many days or even weeks to get it repaired. We will provide a replacement until the repairs are complete.
Can students’ checkout all equipment?
Students can rent anything except for the Big Sound system and other really expensive equipment. Media Services does this to protect both the equipment and the student from extremely expensive damage or replacement fees.
Do projects have to be college related?
No, but make sure that audio and video media is not copyrighted.
What is the average turn-around on projects?
Generally, projects take 24 hours on average. Graphic productions take longer than video duplications, and video edits take the longest (many hours). If you get a project to us a day or two in advance and be as descriptive as possible, your project will most likely be higher quality and done quickly. Video editing takes longer than most expect. A 15 minute video can take 3 or more hours to edit.
What is the cost?
Costs vary between projects. Make sure to ask about a price approximation in your emails or when at our front desk. Be aware that Media Services charges $5.00 for labor for every hour spent on the project. Most class related projects are free of charge accept for materials used.
Do you have a scanner?
Yes, we can scan letter and small poster size items.
Do you have copies of theatre plays?
No, the Theatre Department records videos of plays on their own. If you get permission from their department and the master video, Media Services can make duplications.
Do you have a lamination service?
Yes, we can do cold and hot lamination. Cold lamination is 24” wide-$0.75 per foot. Hot lamination is 40” wide -$1.00 per foot.
Do you convert VHS cassettes to DVD?
Yes, and vise-versa. We can also take footage from digital cameras and convert it to VHS or DVD.
Why can’t I move this MMP off of the cart?
The projectors are very expensive, and we want to minimize the risk of any of them being stolen. We need to keep them locked to carts. If you need help with it, call Media Services.
Where can I go to get my prints when they are finished?
They will be in the IS&S Service Center, located across the hall from Media Services in the Computer Center.
Can I have a TV delivered to my room today?
Yes, but we may charge a Rush fee for failing to give us a 24 hour advance notice before the equipment rental. Equipment is not delivered for personal reasons or to dorm rooms.
If the project is for class do I have to pay?
No. In most cases any cost for the project will be charged to the academic department. Most class related projects are free of charge accept for materials used.
Where is Media Services”?
It is in IS&S (the Computer Center), which is located beside Hutchins Library.
What is the difference in hot and cold lamination?
Cold lamination is cold (does not involve heat), is quick, and is a lot like clear contact paper. Hot lamination involves heat, is slower, and permanent. Anything of great value or collector’s items will be devalued from lamination. Valuable items should not be laminated.
My laptop is connected to an MMP and it is not projecting so what do I do?
Make sure that the cable is properly plugged into the VGA port correctly and the wall plate. Then, try holding down “Fn” and then press “F8”. If these do not work, try restarting your computer and continuing to try the “Fn+F8.”
Why won’t the projector switch to VCR or DVD or laptop?
Make sure the projector is on the correct input by selecting the “Input” button on the projector’s remote control. Also, ensure that VCR/DVD player is hooked up properly and with the right cables.
The projector is on but the screen is still black so what do I do?
Try pressing the “Black Screen” button on the projector’s remote. Also, make sure that the VGA cable is properly plugged in.
Why is there no power?
Make sure the power cord is properly plugged in to the back of the projector/VCR/DVD player as well as in the wall plate.
Why is there no video/sound?
Make sure the projector is on the correct input by selecting the “Input” button on the projector’s remote control. Make sure the sound amplifier is turned on. Also, the touchpad could have the sound muted.
Who are you?
We are Media Services, a department of IS&S. We are responsible for the upkeep of much of the media equipment seen in the classrooms of buildings campus-wide. We have video and sound editing, CD/DVD duplications, graphic (prints) productions, and equipment rentals.
I have a video and what it to look professional. Can I have it edited?
Yes, we can edit videos at Media Services. Be aware that the process could take 3 hours for every 15 minutes of raw video and that each hour of editing time costs $5.00.
Can I get this done today?
We require 24 hour notice on projects and equipment rentals. Failure to let us know ahead of time could result in a Rush fee of $20.00.
Can I student charge?
Yes. You can charge, pay cash, and write checks, filled out to Berea College. Media Services does not take debit or credit cards.