Information Systems and Services

How do I use the Microsoft Forefront anti-spam filter?

General Information

The Microsoft Forefront anti-spam server inspects all email coming into campus from the Internet for spam and either delivers the message to your email inbox, quarantines the message for your review, or blocks the message altogether.  The device only checks email coming from off-campus, it has no effect on mail sent within the College email system. For issues or questions about the spam filter, contact the Technology Resource Center at 3343 or help_desk@berea.edu.

Logging on to the Forefront for the first time

  1. Go to https://quarantine.messaging.microsoft.com/ and click the “Need your password” link.
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  2. Enter your Berea e-mail address in the User name box in the form firstname_lastname@berea.edu and click Send.forefront02
  3. The system will then send an e-mail to your Berea e-mail account. forefront03
  4. Go to your Berea e-mail account and click on the link contained in the e-mail sent to you by Microsoft. The e-mail will come from exmailer@microsoft.com.
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  5. Enter a new password.
    Enter a password of your own choosing. Enter the same password again at “confirm new password” and press submit. Your username and password will not be synched with your network password at this time, so please make sure you know what your password is.

Using the Microsoft Forefront Spam Filter

Once you are logged in to the Microsoft Forefront Spam Filter, you will see the e-mail that has been captured by the spam filter in the main window, and options for what to do with the mail across a gray bar at the top of the page. Options include: “Move to Inbox,” “Not Spam” or “Not Junk,” and “Delete.” Please see the information below for how the system determines what you want.

  • To view the contents of a message in the list click on the Subject of the message.
  • If you would like to have the message delivered to your normal inbox click on the “Move to Inbox” button while viewing the message. This will send the message to your e-mail inbox.  (This might be used for an e-mail from a sender that normally sends you spam but occasionally there is a message you want to read.)
  • If the message is NOT SPAM, click on the “Not Spam” or “Not Junk” button while viewing the message. This will both send the message to your e-mail inbox and notify the Spam Quarantine team that it was incorrectly marked as spam.
  • If the “Not Junk” button is not available it means that the message was filtered according to restrictions put in place by your e-mail administrator and cannot be reported as NOT SPAM.
  • If there is e-mail that continually gets stuck in the spam filter, a network administrator can whitelist the user’s e-mail address or domain if it is from an organization or company. You can send the requests for whitelisting to the helpdesk@berea.edu e-mail account.

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