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Problem:
I recently received a message from the system administrator saying
my mailbox size is over its limit. (At this point you may not
be able to send any e-mails).
Reason:
This is an automatically generated message from the server letting
you know that you have too much data in your mail account. Students
are allowed 50 mb of space while faculty and staff are allowed
70 mb of space. Once your mailbox exceeds this amount, you will
receive a notification. At this point, you may lose the ability
to send messages until your mailbox size is reduced to under
your allotted space. Once you are under your limit, your ability
to send messages will return automatically.
Solution:
Clean out data from your mailbox.
Instructions:
- Open Outlook and go to the Tools menu on the menu bar.
- In
the tools menu select “Mailbox Cleanup”.
- Select “View Mailbox Size” near the top of
the window to open a window entitled Folder Size. The third
line down says “Total Size including Subfolders”,
if the size is over 50000 for a student or 70000 for a staff/faculty
member, you are over your limit. The large white box, at
the bottom of the window, shows you every folder in your
mailbox and shows you how much data is in each folder.
- You
need to delete the data out of those folders until you
are below your limit. (Remember that when you select
delete, an item is moved to the deleted items folder until
it is permanently deleted from there. Items in the deleted
items folder still take up space on your mailbox.)
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