Information Systems and Services

SERVICE DESK
Computer Center
CPO 2208
859-985-3343

Office Hours:
M–F, 8:00 a.m.–5:00 p.m.

Contact:
Department Image
Technology Assistance Guide
For Students
• 
 Laptop Support
• 
 Using Public Printers
• 
 VoiceMail Instructions

 
For Faculty & Staff
• 
 Banner ID SSN Conversion FAQ (Acrobat Format)
• 
 Banner Support
• 
 VoiceMail Instructions
• 
 Moodle Support
• 
 Network & E-Mail Account Application
• 
 Non-Standard Network & E-Mail Account Application
Frequently Asked Questions
• 
 How can I register for the online Password Management utility?
• 
 How do I change my account's password?
• 
 How do I use the Barracuda anti-spam filter?
• 
 Where are the public printers located?
• 
 When I log into Windows, I see a message that says “security log is full.” What do I need to do?
• 
 My computer is running really slow and I am receiving a lot of pop-ups. What do I need to do?
• 
 My laptop is damaged. Will I be charged and if so how much?
• 
 I got an email saying my mailbox size is over its limit. How do I fix it?
• 
 I can’t print a pdf file. How do I get it to print?