Information Systems and Services (IS&S) is the collective name of Berea College’s Information Technology department. The department consists of the following “teams” or “divisions”:

• Administration
• Information Technology Infrastructure (Servers/Network/Telecommunications)
• Enterprise Systems (Banner/NOLIJ/BI-Query/Web Applications)
• Educational Technology (Moodle/Faculty Support for Technology Integration/Surveys/myBerea)
• Technology Resource Center (Mobile & Desktop Support/Classroom Technologies/Training/Media Services/etc.

For Students • Laptop Support • Using Public Printers • VoiceMail Instructions		For Faculty & Staff • Banner ID SSN Conversion FAQ • Banner Support • VoiceMail Instructions • Moodle Support • Network E-Mail Account Application • Non-Standard Network & E-Mail Account Application
Frequently Asked Questions • How can I register for the online Password Management utility? • How do I change my account’s password? • How do I use the Barracuda anti-spam filter? • Where are the public printers located? • When I log into Windows, I see a message that says “security log is full.” What do I need to do? • My computer is running really slow and I am receiving a lot of pop-ups. What do I need to do? • My laptop is damaged. Will I be charged and if so how much? • I got an email saying my mailbox size is over its limit. How do I fix it? • I can’t print a pdf file. How do I get it to print?