| Working
closely with students, you may encounter distressed students needing
additional assistance coping with the pressures and challenges
they are facing. You may play a crucial role in identifying and
referring these distressed students. Following are some frequently
asked questions about emotional distress...
1. What are some of the signs indicating a possible counseling
referral?
The following may indicate the need for a referral to counseling
services:
Infrequent class attendance
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Repeated requests for deadline
extensions and/or serious
grade problems
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Dependency (e.g., wants others to take care
of him/her)
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Fatigue, lack of energy
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Abrupt changes in behavior or appearance
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Bizarre/inappropriate
behavior and/or garbled disjointed
thoughts
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Know or suspect alcohol/drug abuse
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Increased irritability
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Highly disruptive behavior (e.g.,
aggression toward other people, violent outbursts,
disruptions of class or work)
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Suicidal thought (e.g.
referring to suicide as a current option or indirect
reference to suicide or death)
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Normal emotions displayed for
a prolonged period of time to an extreme degree
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Uncertainty & anxiety about emotional stability, family
situation and/or
relationship problems
2. How do I make a referral to a student?
Talk to the student in private
-
Listen to thoughts & feelings,
allowing the student to talk
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Avoid criticizing, judging, and/or
giving advice
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Explore options instead of trying to "fix it" for
the student
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Emphasize that seeking help is a sign of health
and maturity, not weakness
-
Contact counseling services
for consultation if the student resists help & you
are concerned about what to do
-
Encourage the student to contact the counseling
center to make an appointment or ask the student to call
to make an appointment at the Counseling Center while he
or she is in your office
3. What does the counseling center have to offer?
During an initial interview a counselor will assess the student's
needs and determine what services will be appropriate. The following
options are explored:
Further assessment
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Individual, group, and/or couples
counseling
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Assessment by a psychiatrist
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Referral to other departments
or services
4. What services are offered by the counseling center?
Crisis intervention
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Individual counseling
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Couple counseling
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Group counseling
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Psychological assessment referral for learning disabilities
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Consultation with a psychiatrist
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Outreach programs
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Other appropriate referrals
5. If I refer a student to counseling, should I follow-up by
calling the counseling center?
We understand that you will be interested in the problems of
the student you have referred, but we are bound by the principles
of CONFIDENTIALITY as defined by the Code of Ethics & Standards
of the American Counseling Association.
6. What can't the counseling center tell me?
Say whether a student is being seen or has kept an appointment
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Discuss
the content of sessions
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Discuss treatment plans or progress
Students may decide it is in their best interest to have the
counseling center share information with faculty, staff, family,
or significant others. This can be done after the student signs
written consent, being sure she/he understands the purpose and
content of any disclosure. The exception is when we determine
that imminent danger exists to the student or others. In this
case, we will inform the appropriate individuals.
7. What can the counseling center tell me?
8. What do I do in emergency situations?
If the situation is an emergency and you feel that the
student is going to hurt themselves or someone else you need
to:
- Call public safety (-3333) and let them know there is
an individual who is going to hurt themselves or someone
else.
- After public safety is contacted call Counseling Services
(985-3212)
OR
If the student is not in imminent danger of physically
harming themselves or others then you should:
- Call the Counseling Service stating "this
is an emergency and the student needs an appointment immediately."
If the College Counseling Center is closed and you have an emergency,
contact public safety (3333) and the Collegium member
on duty (859-200-0737). They will make sure the student
is safe and contact one of the counselors.
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